Danks is one of the longest standing and most respected companies in Australia. Its growth is founded on industry knowledge and achieved through its customer focus and a clear vision for the future.
Danks services around 600 independently owned and operated retailers who are members of Danks’ marketing groups Home Timber & Hardware, Thrifty-Link Hardware and Plants Plus Garden Centres and more than 1200 non affiliated stores nationally.
Danks mission is to provide products and services to assist its retail partners thrive and prosper in an everchanging marketplace.
Around 25,000 products are warehoused in the company’s national distribution centres located in Melbourne, Sydney and Perth and the products of over 600 different suppliers are available on a charge-back system – where stock is delivered direct to stores from suppliers and invoiced through Danks. The distribution systems help retailers to minimise stock levels while responding to the needs of their customers.
Group Members also share the benefits of Danks’ retailer support services: Advertising, Marketing, Information Technology, Merchandising Store Design and Customer Service.
With Danks as their ‘back office’ retailers can reduce costs and increase their efficiency.
And there are value-adding initiatives available exclusively to Group Members to reduce business-related costs and activities and provide access to better levels of service and rates.
Danks appeals to retailers seeking greater independence and flexibility.
Operating in a partnership relationship with its customers, Danks encourages Group Members to participate in decision making at both a regional and national level.
As Danks Group Members will testify, Danks diverse, dedicated support helps them to improve and expand their businesses, in turn, leading to better service to their customers.