The teamwork and support from everyone at Danks and other Group Members is great. I feel that I’m really part of the decision making process; that I can have a say and someone will listen.” - Greg Musgrave Home Timber & Hardware, Tom Price, Western Australia.
Danks provides a number of retail support services to Group Members from store development and layout to selecting a core product range, marketing, staff training and even succession planning.
But where Danks’ infrastructure really comes to the fore is business planning. In the day-to-day challenge of running retail stores, work on the business can take second place to working in the business – and the whole issue of business planning can be daunting.
Danks makes it easier to tackle by providing a framework that is tailored to the needs of Group Members, enabling them to set goals and plan for the future while staying on top of daily operations. Danks also helps Group Members assess their strengths and weaknesses, prospects, review financials and develop a better business plan to extract the most from any opportunities and react quickly to changing market conditions.
All of the above is backed by the Danks sales and customer service teams located both centrally through a best practice Contact Centre and locally through our team of on the ground Business Development Managers